Service that protects your investment.
From installation to long-term maintenance, our factory-trained team keeps your equipment running at peak performance — with the responsiveness your operation depends on.
Service Capabilities, End to End
From the day your machine arrives to the thousandth shift it runs, our service team is the partner that keeps your equipment — and your team — performing at the level you expect.
Installation & Setup
Professional on-site delivery, installation, and commissioning of new and used machinery, calibrated and tested before we leave the floor.
- Rigging & placement
- Calibration & first-cut testing
- Operator hand-off & documentation
Preventive Maintenance
Scheduled maintenance programs that minimize downtime, extend equipment life, and keep small issues from becoming six-figure problems.
- Quarterly & annual service plans
- On-site inspection reports
- Wear-part replacement schedules
Operator Training
Hands-on training so your team operates safely, efficiently, and confidently — whether they're new hires or seasoned techs learning a new platform.
- On-site team training
- Safety & lockout procedures
- Production optimization tips
Equipment Appraisals
Fair-market valuations and trade-in programs that help you upgrade your shop floor without leaving value on the table.
- On-site or remote appraisals
- Trade-in credit programs
- Auction & resale guidance
Emergency Repair
When equipment goes down, our service team is ready to dispatch — with the diagnostics and experience to get you back into production fast.
- Priority dispatch for service partners
- Remote diagnostic support
- Loaner program when available
Retrofits & Upgrades
Extend the productive life of equipment you already own with controls upgrades, tooling retrofits, and software updates from the manufacturers we represent.
- Controls & PLC upgrades
- Software & firmware updates
- Spindle & motor replacements
Three Steps, No Surprises.
Whether you need a single service call or a full preventive maintenance plan, we keep the process clear from your first message to a tech on your floor.
Submit a Request
Tell us what you need — machine model, the issue you're seeing, and the urgency. Our team responds within one business day.
Quote & Confirmation
You'll receive a clear scope, lead time, and any service recommendations. No hidden fees, no boilerplate — just the information you need.
Schedule & Service
We schedule the visit around your production calendar and arrive prepared — the right tech, the right tools, and the right parts on the truck.
Tell Us About Your Machine
Send us the details and a member of our service team will be in touch within one business day — with availability, pricing, and the next steps.
- Phone 916-450-8145
- Email sales@pmgwest.net
The Team Behind the Machine
Service shouldn't be the afterthought of an equipment relationship — at PMG West, it's the foundation of it.
Fast Response
Quotes within one business day. Emergency dispatch prioritized for active service partners.
Factory-Trained
Our technicians are certified on the platforms we represent — not the next-closest brand.
Transparent Pricing
Clear quotes before any work begins. You'll never see a surprise line item on a service invoice.
Long-Term Partner
The same team that quoted your machine answers when it needs service. We don't hand you off.
Trusted manufacturers, fully supported.
Our service team is trained on the platforms our customers depend on every day.